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Terms of Service

Last updated: February 5, 2025

Please read these TERMS OF SERVICE carefully. By using our services, you confirm that you have read, understood, and agreed to all terms and conditions set forth in this document. If you do not agree with any of these terms, you should not use our services. If you have any questions, please contact us at support@faceit-boost.com before placing an order.

Services Description

Our services are related to Counter-Strike 2 and include coaching and gameplay assistance. We guarantee the execution of services as described; however, specific outcomes may vary depending on external factors beyond our control. All services are provided "as is," and we are not liable for any changes made by third-party platforms. Some platforms may have policies that restrict account services, and customers are responsible for understanding and complying with their platform’s rules.

Orders and Customer Agreement

  • Orders can be started, paused, or canceled at the customer's request with prior notification at least 1 hour in advance.
  • Customers must communicate with our support team regarding the order status.
  • Any violation of our terms may result in order cancellation without a refund.

Payments

  • Payments are securely processed through PayOp and other authorized payment systems.
  • We do not collect or store any payment details. Transactions are handled by third-party payment processors.
  • If a customer requires an alternative payment method not listed on our site, they must contact support.

Solo Boost (Account Sharing) Orders

  • In Solo Boosting, a professional player will assist you by playing on your account.
  • We do not request passwords. Customers must enable temporary access using Steam’s authorized login options.
  • The booster will not modify any account details or engage in unauthorized activities.
  • Customers may opt out of in-game voice communication by notifying support.

Duo (Lobby) Boost (Self-Play) Orders

  • Customers must follow fair play guidelines: no intentional losing, toxicity, or discussing boosting publicly.
  • Customers may only play with our boosters until the order is complete.
  • Customers must provide a weekly availability schedule to avoid delays.

Refund Policy

Risk Disclaimer & Ban Policy

  • Some gaming platforms prohibit account boosting or related services.
  • We implement security measures (VPN, hardware ID changes) to minimize detection risk, but there is always a possibility of account penalties.
  • Purchasing boosting services is at your own risk. If your account is penalized, refunds will not be issued.
  • Duo Boosting does not typically violate platform policies, reducing the risk of penalties.

Legal Information

  • Company Name: PB "Syniakov"
  • Registration Number: 3347611356
  • Business Address: vul. Radisna, bud. 5, kv. 12, Odessa 65008, Ukraine
  • Contact Email: support@faceit-boost.com

For disputes, contact our support team first. If unresolved, customers may escalate the issue through the respective payment processor.